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FAQ

Frequently Asked Questions

"Your Questions Answered: Navigating Seamless Healthcare with Clarity and Confidence."

What is Onlineshifa.com?

Onlineshifa.com is a telehealth venture providing patient care through a digital platform. Our service is accessible via applications on both Android and iPhone platforms, enabling patients to connect with healthcare professionals with just a few clicks.

How can I connect with a doctor using Onlineshifa.com?

You can easily connect with available doctors through our mobile application. After downloading the app from the Play Store or Apple Store, simply create an account, and you can start browsing through the list of available doctors and schedule an appointment at your convenience.

Is it possible to schedule appointments in advance?

Yes, patients have the flexibility to schedule appointments in advance. Our user-friendly interface allows you to select a doctor and choose a convenient time for your consultation.

Are there any charges for downloading the Onlineshifa.com app?

The Onlineshifa.com app is free to download from the Google Play Store and the Apple Store. However, fees for consultations with healthcare professionals are subject to their individual rates.

What kind of medical specialties are available through Onlineshifa.com?

We offer a wide range of medical specialties, including general medicine, pediatrics, dermatology, mental health, and more. Patients can choose from a diverse pool of qualified healthcare providers depending on their specific health needs.

Is my personal health information secure with Onlineshifa.com?

Patient privacy and data security are our top priorities. We employ advanced security measures to ensure that your personal health information is kept confidential and secure in compliance with healthcare privacy laws.

Can I access Onlineshifa.com from any location?

Yes, as long as you have an internet connection, you can access our services from any location. This makes it convenient for patients who have mobility issues or live in remote areas.

What should I do if I encounter technical issues with the app?

For any technical assistance, please reach out to our support team via the help section in the app or email us at support@onlineshifa.com. Our team is dedicated to ensuring a smooth experience for all users.

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